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We had water damage in our downstairs for the second time in several yearsyears.

We had water damage in our downstairs several years ago and we were very pleased that they did an excellent job from start to finish. So we had no problem calling them out again. Two gentlemen came and tore out wet carpet pad and put huge (very noisy) fans in place to...
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1 comment
#2171028

That sounds about right for emergency service to prevent mold. Didn’t you have homeowners insurance?

I had water heater break in finished basement.

Carpet and drywall replaced and total billed to home owners was 12,000$. It was 20x15’ room.

ID
#3505172 Review #3505172 is a subjective opinion of poster.
Location
Lincoln, Nebraska
Pros
  • Kind techs and opperator
  • Workers were very pleasant and accomodating
  • Got things dried out
Cons
  • Continuous fraud
Preferred solution
Let the company propose a solution

Overcharged for work

When I hired this contractor I told owner Dave and his managers not to exceed our insurance coverage amount. We were billed thousands of $$$ over insurance payment allowance and when we asked for itemized bills they were non responsive. We received a letter threatening that they would put a lien on our condo ,and having excellent credit paid to keep our credit in great standing. Terrible people to deal with in my opinion.

User's recommendation: Reconsider choosing this company.

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ID
#3206514 Review #3206514 is a subjective opinion of poster.
Location
Boca Raton, Florida
Pros
  • Acceptable work
Cons
  • Overcharges
  • Untruthful
  • Poor communication

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New Reviewer

Because of misleading advertising

ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
Original review updated by user Jun 21, 2021
We had water damage in our bathroom flooring, duct was unattached and insulation removed from underneath house, so it could be dried out by ServiceMaster Restore. They tore everything apart to get things dried but did not restore things to it's original condition, as they advertise they would do. Just gave me the names of General Contractors.

User's recommendation: I would go with ServiceMaster of Seattle.

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ID
#2626069 Review #2626069 is a subjective opinion of poster.
Pros
  • Got things dried out
Preferred solution
My home restored, as they advertise. The flooring needs to be replaced and some carpet padding replaced. Under the bath room in the crawl space insulation has to be replaced and duct work needs to be reattached to the bathroom.

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New Reviewer

Bad to no service

Vinnys service master lied that they contacted my renters,lied to insurance providers about contacts and never did contact the owner after talking to insurance no follow through
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ID