ServiceMaster Restore Reviews

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New Reviewer

Bad to no service

Vinnys service master lied that they contacted my renters,lied to insurance providers about contacts and never did contact the owner after talking to insurance no follow through
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ID
#2125436 Review #2125436 is a subjective opinion of poster.
Location
Rancho Mirage, California
Preferred solution
Apology

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New Reviewer

Because of misleading advertising

ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
ServiceMaster Restore - Because of misleading advertising
Original review updated by user Jun 21, 2021
We had water damage in our bathroom flooring, duct was unattached and insulation removed from underneath house, so it could be dried out by ServiceMaster Restore. They tore everything apart to get things dried but did not restore things to it's original condition, as they advertise they would do. Just gave me the names of General Contractors.

User's recommendation: I would go with ServiceMaster of Seattle.

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ID
#2626069 Review #2626069 is a subjective opinion of poster.
Pros
  • Got things dried out
Preferred solution
My home restored, as they advertise. The flooring needs to be replaced and some carpet padding replaced. Under the bath room in the crawl space insulation has to be replaced and duct work needs to be reattached to the bathroom.

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New Reviewer

Complain bad management/owner

ServiceMaster Restore - Complain bad management/owner
Ive been employed with service master for 3 years Ive never seen a company commit fraud like no other jobs required 105 fan and all he added was 25 and had employees stage and photograph as if all equipment was placed. Miss treat employees and cut your hour like no other.

User's recommendation: Make sure you watch everything from start to finish.

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2 comments
#1836778

Nice to know you didn't mind what they did until you lost your job. You aren't warning people to be nice. You are just as trashy as the company.

#1836810
@PissedConsumer1836778

Sorry I’m far from trash I’m voicing my issues not only because I was fired what you don’t know is part of me being fired is for complaining about the fraudulent path that this office was moving in, I’ve work for other branches that were some what better

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ID
#1817468 Review #1817468 is a subjective opinion of poster.
Location
Ramapo, New York
Service
Servicemaster Restore Owner
Pros
  • Under paid and continuous fraud
Cons
  • Continuous fraud
Loss
$5000
Preferred solution
Audited for a sure fire try to requirements are being followed
New Reviewer

Never never never use SERVICE MASTERS of Tacoma!

Charging for work not completed! Work never done , they killed my cat will not talk to us about it ! Lies lies lies ! Lied to my insurance company! Saved them money ( insurance company) made lots of money themselfs and who got the back burner! Thats right we did the one who pays
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ID
#1757234 Review #1757234 is a subjective opinion of poster.
Service
Servicemaster Restore Water Damage Restoration
Reason of review
Poor customer service
Loss
$18
Preferred solution
Deliver product or service ordered

Vinny borsca does not have a construction license. 951295**** call him and he wont give you one. his the director of operations 1

vinny borsca is doing construction work for State farm without a construction license 951-295-**** on top of that he has no construction license. he say he works for state farm sends him but dont sign nothing he is a crook he forged documents of my parents signtures
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ID
#1695053 Review #1695053 is a subjective opinion of poster.
Location
Brea, California
Service
Servicemaster Restore Water Damage Restoration
New Reviewer

Not Impressed

We had this company come into our house to clean it after we moved out. They did not clean the kitchen pantry, which was open to the kitchen but because the back door was standing open it was blocking it from view so they did not see it to clean it. If they would of washed off the back door in the inside they would of noticed the pantry. They dumped their dirty water down the kitchen sink and left clumps of mud in the sink. They threw out my rack that went with the convention microwave oven along with a small garbage pail in the bathroom. They did not clean the grout between the tiles in the kitchen. They also showed up way late. They came at 9:50 in the morning and were scheduled to be there at 9:00 and we my husband mentioned them being late the crew claimed they came at 9:15. I phoned the manager to discuss these issues and he hung up on me. This is the business in Great Falls don't use them.
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ID
#1575841 Review #1575841 is a subjective opinion of poster.
Location
Conrad, Montana
Reason of review
Poor customer service
Preferred solution
Price reduction
New Reviewer

Office in Lufkin, Texas doesn't believe in payment to contractors

In February, Sevicemaster contacted my company to repair and reglaze a bathtub they damaged. After numerous calls to Crystal and other office assistants, I cannot receive payment from them.
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ID
#1527826 Review #1527826 is a subjective opinion of poster.

STAY AWAY!!!!

do not use this company..... they over charge for services. the owner James is a belligerent *** when try to get payment worked out!!! VERY RUDE!!! all he does is cuss when trying to remedy the situation ....
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ID
#1441002 Review #1441002 is a subjective opinion of poster.
Location
Houston, Texas
Service
Servicemaster Restore Owner
Reason of review
owner is an ***
Service master of Aurora took on a project to rebuild our home after a house fire. After months of excuses of why the estimate had never been turned into the insurance so the job could begin... project manager got angry and terminated the contract. This family has been...
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ID
#1246529 Review #1246529 is a subjective opinion of poster.
Location
Aurora, Colorado
Service
Servicemaster Restore Fire Damage Restoration
Reason of review
Order processing issue

Servicemasters and Farmers Ins. Wiped me out !!! No inventory of my Items !!! Like vultures....

Servicemaster of Farwest Ut. was called and sent to my home from my Farmers Insurance adjuster Dave B. whom then left for a week vacation. Service master called and left 2 messages, one saying there supervisor has already been at my residence. I answered a call from another and we made an appointment to meet at my home. I told him that it was more important to have all contents of my fire and smoke damage 3 car garage to be counted and properly listed on an inventory list for my Insurance co. Farmers my adjuster only was here to do that on the bigger items Dave only made a small list and here on hour only, so i asked for some help form him and he informed Sevicemasters. they walked out from my garage with boxed items saying they were having them analized or cleaned. They did make a shady list of my my items. What do I do?
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ID
#1125481 Review #1125481 is a subjective opinion of poster.

They are a joke!

The house I rented was hit by a tornado and our insurance company suggested Servicemaster. The problems I had were: my roof was left with huge holes and the techs that put on a temp plastic roof missed one whole side of my house! They had a crew come in and pack up my house and after I had to unpack everything, I noticed Jewlery missing. When they pulled up my kitchen floor they didn't replug my fridge in and I lost our food... they refunded me $20. They broke windows, my bathroom vanity and got paint on expensive clothing. They replaced the windows and vanity. I was surprised. They had one individual who did a lot of work by himself and I have pictures of him sitting in my living room watching tv. This is the lamest company I've ever encountered. They hired the restoration company and we trusted their word. Big mistake!!! It took them 6 months to do a tiny 2 bedroom house. When they say "See ya tomorrow!", they don't mean it!!
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ID
#1104079 Review #1104079 is a subjective opinion of poster.
Service
Servicemaster Restore Tornado Restoration

Worst restoration company

My family room and garage flooded and at the time I was sick and could not check on their work. They took advantage of me by moving everything in a confusing way. I found out why. Their employees stole quite a few things that added up to quite a bit of money. I filed a police report and I ended up settling for a lot less money than was owed me just to get free of them. Very bad company in the Chico/Paradise, Ca area.
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1 comment
#1362508

You were lucky to get anything .

What proof did you have ?

How much was damaged beyond salvation when your garage flooded ?

My guess is that you haven't even seen half of that junk in the last 20+ years if some other "thieves" hadn't happened upon it already.

Every hoarder I know has some insane "theft" theory or another.

That's pretty harsh accusations towards some (or all) of the people who may be honest, hard working folks cleaning up *** other people won't touch. That's like saying everyone on your block is a flooded hoarder with delusions.

ID
#1090873 Review #1090873 is a subjective opinion of poster.
Service
Servicemaster Restore Water Damage Restoration
Reason of review
Poor customer service
Found mold in a new u used guest bedroom closet. I removed the damp carpeting and I had a sense of urgency bc it was black mold and told them I needed it removed immediatey if they could give me an earlier appointment than another company I would use them due to the...
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ID
#1083915 Review #1083915 is a subjective opinion of poster.
Service
Servicemaster Restore Water Damage Restoration
Reason of review
Bad quality
New Reviewer
The company my insurance company sent out to clean and dry the water was very nice in the beginning. I was so pleased that i hired them to do the restoration job. Everyday is an excuse for not being here to do the job. It is now the end of July and nothing has been...
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1 comment
#1744085

Convicted felon. Arrested in other states.

Bad business. St Augustine BEWARE. He also had a 2 yr order of protection.

Threatened ex wife and a an attorney. Check Georgia and Illinois

ID
#1080008 Review #1080008 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Service
Servicemaster Restore Water Damage Restoration
Reason of review
Poor customer service

Poor work, bad service, too expensive

I called Service Master in Jackson, MS to power wash my patio, driveway and sidewalks, clean some windows and clean 2 small area rugs. They had charged me $175.00 for the power washing the previous year. They estimated $575.00 for the washing and $200.00 for rug cleaning. I told them to forget the power washing and just clean the rugs. Two weeks later - no rugs. I called them on a Monday and hey said he rugs would be delivered on Thursday. They were delivered, but had not been cleaned. They were dirty and smelled like someone had sprinkled baking soda on them and vacuumed them. The rooms smelled dusty after laying down the rugs. I'm going to have to get them cleaned by another company. I will NEVER call Service Master again.
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ID
#966354 Review #966354 is a subjective opinion of poster.
Service
Servicemaster Restore Rug Cleaning Service
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund

Servicemaster Restore - Fire Restoration Company Review

How can a company like service master of Greenbay wi. Get away with so many complaints? Customers have been complaining about them for many of years and the justice system grants them there money. Why? Maybe because the people don't have any rights. The owner Todd frank and his wife Candie are laughing and running to the bank. This owner can buy 200 acres in Montana and pay with the money he's stolen from customers. And also buying the insurance company's by getting a sky box and feeding them steak and lobster at packer football games. Eri is one of the insurance company's. when they came in our house after a fire it wasn't clean and took our electronics and clothes and held them for ransom. And now after a year and we still are not in our bed room they want $4000.00. I will not pay them.
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ID
#954990 Review #954990 is a subjective opinion of poster.
Reason of review
Problems with payment

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