ServiceMaster Restore
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
ServiceMaster Restore Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ServiceMaster Restore has 1.5 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Got things dried out, Kind techs and opperator, Workers were very pleasant and accomodating.
Cons: Continuous fraud.Recent recommendations regarding this business are as follows: "Reconsider choosing this company", "I would go with ServiceMaster of Seattle", "Make sure you watch everything from start to finish".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ServiceMaster Restore has 1.5 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Got things dried out, Kind techs and opperator, Workers were very pleasant and accomodating.
Cons: Continuous fraud.Recent recommendations regarding this business are as follows: "Reconsider choosing this company", "I would go with ServiceMaster of Seattle", "Make sure you watch everything from start to finish".
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top ServiceMaster Restore Reviews
"Fraudulent Estimate"
I had a toilet overflow in my condo. ServiceMaster Restore of Midhurst Ontario inspected damage along with Property Manager and Insurance adjuster. Some...
"We had water damage in our downstairs for the second time in several yearsyears."
We had water damage in our downstairs several years ago and we were very pleased that they did an excellent job from start to finish. So we had no problem...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln, Nebraska
We had water damage in our downstairs for the second time in several yearsyears.
We had water damage in our downstairs several years ago and we were very pleased that they did an excellent job from start to finish. So we had no problem calling them out again.
Two gentlemen came and tore out wet carpet pad and put huge (very noisy) fans in place to dry it out. Of course they had to move all furniture to center of room out of the wet area. After 4 days of noise pollution, the same two guys came back and removed the fans saying their job was done. We waited a week to hear from Servicemaster as to their next step.
After one week I told my husband he needed to call and find out why they weren't coming back to do the next phase. They said they had done their part and we should call a carpet store to come out and put new. My husband told them the last time they took care of everything. They said they don't do that anymore.
It's our responsibility. We got a bill from Servicemaster for $2,937.00!!
It is an outrage for the work they did. I will NEVER call them again or recommend them to anyone.
- Got things dried out
- Workers were very pleasant and accomodating
- Kind techs and opperator
- Continuous fraud
Preferred solution: Let the company propose a solution
Boca Raton, Florida
Overcharged for work
- Acceptable work
- Untruthful
- Poor communication
- Overcharges
User's recommendation: Reconsider choosing this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Because of misleading advertising
- Got things dried out
Preferred solution: My home restored, as they advertise. The flooring needs to be replaced and some carpet padding replaced. Under the bath room in the crawl space insulation has to be replaced and duct work needs to be reattached to the bathroom.
User's recommendation: I would go with ServiceMaster of Seattle
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rancho Mirage, California
Bad to no service
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ramapo, New York
Complain bad management/owner
- Under paid and continuous fraud
- Continuous fraud
Preferred solution: Audited for a sure fire try to requirements are being followed
User's recommendation: Make sure you watch everything from start to finish
Nice to know you didn't mind what they did until you lost your job. You aren't warning people to be nice. You are just as trashy as the company.
Replying to
Never never never use SERVICE MASTERS of Tacoma!
Preferred solution: Deliver product or service ordered
Brea, California
Vinny borsca does not have a construction license. 951295**** call him and he wont give you one. his the director of operations 1
Vinny Borsca P.O.S.!!!! Service Master Restore out Riverside CA.
will charge you for work not completed, or not done at all. Close to $6,000 in insulation that was not put in my attic he charged for. Show him pictures and he claims his people did what was charged. They billed for A/C ductwork cleaning ,along with the registers and I don`t have an A/C with ducts.
I installed mini-splits!!! Lies,misleading from his employees to his secretary!!
His workers asked my wife to lie for them, if his boss calls tell him we are here until 5pm. They strolled in around 10am and left right after I got home from work about 3pm.
Conrad, Montana
Not Impressed
Preferred solution: Price reduction
Office in Lufkin, Texas doesn't believe in payment to contractors
Houston, Texas
STAY AWAY!!!!
Aurora, Colorado
Screwed over
Service master of Aurora took on a project to rebuild our home after a house fire. After months of excuses of why the estimate had never been turned into the insurance so the job could begin...
project manager got angry and terminated the contract. This family has been displaced for MONTHS and having to start over at ground zero because project manager at service masters in Aurora colo did NOTHING with this job. Only to find out from another reputable company that the estimate only takes two days to complete and turn in. NOT MONTHS.
Service Masters is a joke.
I would NOT recommend them to anyone for anything. F - rating!!!
Servicemasters and Farmers Ins. Wiped me out !!! No inventory of my Items !!! Like vultures....
They are a joke!
Construction and Repair Expert Talks
How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)
How to buy a manufactures home? Tony Kovach, an industry expert, gives tips on how to choose and buy a manufactured house, pros and cons, and red flags to consider before purchasing.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
Totally a Rip off
Found mold in a new u used guest bedroom closet. I removed the damp carpeting and I had a sense of urgency bc it was black mold and told them I needed it removed immediatey if they could give me an earlier appointment than another company I would use them due to the fact my roomate has compromised breathing issues.
They came after looking at it said the spot was too large for them to remove and that they would get a specialist for mold remediation to come the next day. I told them we needed to find source of leak otherwise what good is a dryer with continued moisture being added. They hung plastic in the closet then set up a hepa blower channeled into the closet. Next day water was puddled on closet floor and when they came I again told them your dryer is useless with continued leak, and that I was told they would come out, open the wall, find the source of the leak to determine whether to get a plumber, ac guy, roofer..., and service master wld remediate the mold.
The supervisor, said he hadn't contacted mold remediation so still cant open the wall but he guessed it was the ac drain pipe. I then contacted my adjuster to please come out sooner than he sceduled to at least check the roof since the new puddle happened after it had rained. Day3 still no mold remediator, and to top it off servicemaster had come at 9am to check the hepa filter blower n come to find at 6pm when my adjuster came out the channel to the closet wasn't even hooked up it had blown off bc was only attached by 2 pcs of tape and my roof was fine. I told them remove your equipment which they did the next day come to find out they had scratched my brand new floors in the bedrook AND the walkway through the familyroom.
They came the next day while I was at work and remmov d remoI hired a guy to come out and open the wall to find the leak source which was caused by a screw from the closet shelf into the toilet waste pipe. Grrr. I had spoken with my insurance claims agent and told her they damaged my floors. To wrap this up, They billed me almost 1500, for not doing the job, damaged my floors, and now filed a lien.
Btw my repair guy charged 800 to remove mold, fix, replace flooring. Servicemasters is a Rip OFF
Saint Augustine, Florida
I had a leak from my dish washer the first of April 2017.
The company my insurance company sent out to clean and dry the water was very nice in the beginning. I was so pleased that i hired them to do the restoration job.
Everyday is an excuse for not being here to do the job. It is now the end of July and nothing has been done!!
Everytime i call him he says "I'll be there tomorrow at 10am" then noone shows or calls! I have a lot of medical issues and have begged for them to come and at least start the work but to no avail i get the same statement.
Convicted felon. Arrested in other states.
Bad business. St Augustine BEWARE. He also had a 2 yr order of protection.
Threatened ex wife and a an attorney. Check Georgia and Illinois
Worst restoration company
You were lucky to get anything .
What proof did you have ?
How much was damaged beyond salvation when your garage flooded ?
My guess is that you haven't even seen half of that junk in the last 20+ years if some other "thieves" hadn't happened upon it already.
Every hoarder I know has some insane "theft" theory or another.
That's pretty harsh accusations towards some (or all) of the people who may be honest, hard working folks cleaning up *** other people won't touch. That's like saying everyone on your block is a flooded hoarder with delusions.
Brands Related to ServiceMaster Restore
Terminix
“I have had this account with Terminix on my property for over a dozen years. Furthermore this was...“
Servicemaster
“Damaged bathroom cabinet and not willing to adjust billing to offsetting damage. They left nails just...“
Merry Maids
“I am writing to formally express my deep concerns and dissatisfaction with my recent employment...“
Alterra Pest Control
“Poor experience, do not sign. Received the minimum at service calls, basically a 5 min exterior walk...“
Companies Similar to ServiceMaster Restore
Servicemaster
“Damaged bathroom cabinet and not willing to adjust billing to offsetting damage. They left nails just...“
Century Communities
“The only uniformity the Century Communities has to show is that homeowner's in other states have the...“
Rhino Shield
“January 21, 2014 To whom it may concern: I would like to tell you about the experience I had and I am...“
Andy OnCall
“Home improvement project, Tulsa Ok.. Been lied to, Too many no shows. Agreement to finish job =two weeks...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
That sounds about right for emergency service to prevent mold. Didn’t you have homeowners insurance?
I had water heater break in finished basement.
Carpet and drywall replaced and total billed to home owners was 12,000$. It was 20x15’ room.