Servicemaster RestoreComplaints and Reviews

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Huge hail was blasting my windows out in Helotes Texas at 9:15pm, called and got my insurance claim at 9:45pm was given the name of service master to call...the next call was to Servicemaster at 9:50pm that same night...they called back and made arrangements to be at my home the next morning at 9am...no show at 9am the next morning...but was called at about 9:25am and told that someone would be here between 10-12am...called back to ask where the... Read more

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We had a problem in our home and our insurance company called Servicemaster in to take care of it. When they showed up and looked at the job, the "senior technician" told me what was needed to accomplish the job on day one. But it wasn't until after 3 weeks that the correct equipment was brought in to complete the job. What should have taken 1 week, took one month! They nicked up our walls and floors, and chipped our expensive bath tub. Then we... Read more

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Basement reconstruction, they would not provide a contract to the work I wanted done they only provided a contract to what was damaged and to replace that and wanted me to pay the price of that rather than the price of what was actually done. The time frame was horrible, kept taking the guy from my job to complete another. I finally canceled the job, and was gonna hire someone else to finish it. Not very pleasant to deal with. No return call... Read more

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I had an wonderful experience with ServiceMaster Restore(In Corpus Christi) and the operator who answered the phone, if I can recall was named Chris. I had lots of questions, and concerns, and he kindly helped me figure out and understand everything.We scheduled a appointment on a week day for 10 and they called before and made sure I was home, then they came on over. The techs were very kind and got the job done. I had a lot of questions for... Read more

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